Privacy Policy
Effective date: January 1, 2025
This Privacy Policy describes how HumaticAI ("we," "us," or "our") collects, uses, and shares information. HumaticAI is a trademark of UNILEVEL TRADING FZCO, located at Dubai Silicon Oasis, DDP, Building A2, Dubai, United Arab Emirates.
1. Information We Collect
We collect information to provide, improve, and secure our services.
1.1 Information you provide
- Contact details (name, email, company, role) when you request a demo or contact us.
- Configuration preferences you share during demos and proof-of-concepts.
- Content you submit via forms, surveys, or chat interfaces.
1.2 Information collected automatically
- Usage data (pages viewed, referring pages, device/browser, approximate location).
- Cookies and local storage to remember settings and improve performance.
- Service worker caches for faster image loading (e.g., Pexels CDN, logo assets).
1.3 Information from third parties
Publicly available or partner-provided business contact data (with contractual safeguards).
2. How We Use Information
- To operate and improve our websites, demos, and AI agents.
- To personalize content, recommendations, and demo experiences.
- To communicate about demos, product updates, security, and support.
- To meet legal, regulatory, and compliance obligations.
3. Data Sharing
We do not sell personal data. We may share information with:
- Service providers under contract (hosting, analytics, customer support).
- Professional advisors (legal, accounting) under confidentiality.
- Authorities where required by law or to protect rights and safety.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, or destruction. However, no internet-based service is 100% secure, and we cannot guarantee the absolute security of your information.
5. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective date" at the top. You are advised to review this Privacy Policy periodically for any changes.
6. Lawful Basis and Your Rights
Where applicable, we process personal data on the basis of consent, contract performance, legitimate interests, legal obligations, and vital interests. Depending on your region, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, and to data portability. You may also withdraw consent at any time where processing is based on consent.
7. International Data Transfers
Your information may be transferred to and processed in countries outside of your own, including countries that may not provide the same level of data protection. Where required, we use appropriate safeguards (such as standard contractual clauses) to lawfully transfer personal data.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and the applicable legal requirements.
9. Children’s Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will take steps to delete such information.
10. Cookies and Analytics
We use cookies and similar technologies to operate and improve the services, analyze usage, and personalize content. You can control cookies through your browser settings. If applicable, see our cookie policy for more details.
11. Regional Disclosures
Depending on your jurisdiction (e.g., EEA/UK under GDPR, California under CCPA/CPRA), you may have additional rights and disclosures. We will honor those rights in accordance with applicable law.
12. Contact
Email: ceo@humaticai.com
UNILEVEL TRADING FZCO
Dubai Silicon Oasis, DDP, Building A2
Dubai, United Arab Emirates